GRIEVANCE REDRESSAL COMMITTEE

Grievance Redressal Committee was formed on July 2014. Further as per the guidelines given by UGC Notification, Grievance Redressal Cell / Committee (GRC) was re-constituted on July 2019 to probe into students grievances. It redresses the grievances at individual and class level and grievances of common interest. The Cell maintains a conducive and unprejudiced educational environment. Complaints of students and parents are redressed. All complaints are scrutinized by the management and the grievance redressal cell.

The complaint management mechanism is carried out in three levels in the institution:

• The departmental level grievances are attended by the concerned class teachers who are mentors and department heads.
• The student coordinators and staff coordinators of various clubs and associations act as facilitators to communicate and sort out the grievances pertaining to various clubs and associations.
• Unresolved grievances at the departmental level and association level are referred to the Grievance Redressal Cell of the institution. The students can approach the Grievance Redressal Cell of the institution with their complaints of common interest too.
• Depending on the seriousness of the problem, the issues are settled by the Cell or by the Principal in consultation with other members of the management, parents and faculty. The collective efforts of the management, department heads, class teachers, various staff coordinators of clubs and associations and the Grievance Redressal Cell resolve the complaints promptly and efficiently. The effective complaint management mechanism improves better stakeholder relationship and contentment.

GRM POLICY

For any grievances, kindly fill the form.

ONLINE GRIEVANCE FORM

CHAIR PERSON : Dr. P. Meena
Principal, PSGR Krishnammal College for Women
Ph. (Off) +91 422 4295959, Mobile: 99522 07005
E- mail: principal@psgrkcw.ac.in

MEMBERS
Mrs. S. Vasandha Dean Student Affairs PSGR Krishnammal College for Women Coimbatore – 641004 Mobile: 9443597799 Email: deanstudentaffairs@psgrkcw.ac.in	Dr. G. Kavitha HoD., Department of commerce PSGR Krishnammal College for Women Coimbatore – 641004 Mobile: 9994323744. Email: gkavitha@psgrkcw.ac.in
Dr. K. Vidyakala HoD., Department of Business Administration PSGR Krishnammal College for Women Coimbatore – 641004 Mobile: 9486127610 Email: vidyakala@psgrkcw.ac.in	Student Representatives: Sakthiha Sri .V General Secretary, Students Fourm Shiny Victoria .p III BSc Botany YRC Secretary Subha sri .M II MBA, President SHREYAS student's forum.
Dr. S. Kavitha Associate Professor, Department of Management(GRGSMS) Coimbatore – 641004 Email: kavitha@grgsms.ac.in